Privacy policy

At Sélion, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit or make a purchase on our website.

1. Information We Collect

We may collect the following personal information when you interact with our store:

  • Contact information: such as your name, email address, shipping and billing address, and phone number.
  • Payment information: details necessary to process payments (credit card number, debit card number, or other financial information). We do not directly store your payment information; our third-party payment processors handle this data securely.
  • Browsing information: IP address, browser type, pages visited on our site, and date and time of access.
  • Order and purchase information: details about the products you purchase, preferences, and transaction history.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders, including sending order confirmations and updates.
  • To answer your questions and provide customer support.
    To personalize your shopping experience and improve our website and services.
  • To send promotions, offers, surveys, and other information that may be of interest to you (only if you have agreed to receive marketing communications).
  • To protect our store against fraud, improve security, and comply with applicable laws.

3. Sharing Your Information

We do not sell or share your personal information with third parties, except in the following cases:

  • Trusted service providers: who assist in the operation of our store (payment processing, shipping, marketing services, web analytics). These providers are committed to protecting your information.
  • Law compliance: when required by law or to protect our rights, the safety of our customers, and the public.

4. Security of Your Information

We use standard security measures to protect your personal information. However, no internet transmission system is completely secure, so we cannot guarantee the absolute security of your information.

5. Cookies and Tracking Technology

We use cookies and similar technologies to enhance your experience on our website, track user preferences, analyze traffic, and deliver personalized content. You can manage your cookie settings in your browser.

6. User Rights

Depending on your location, you may have certain rights related to your personal information, such as the right to access, correct, or delete your information. If you wish to exercise any of these rights, please contact us at contacto@seliontm.com .

7. Links to Other Sites

Our website may contain links to other sites. We are not responsible for the privacy practices of other sites, so we encourage you to read their privacy policies.

8. Updates to this Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page and will be effective from the date of posting.

9. Contact

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

  • Email: contacto@seliontm.com